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Tegsoft Telescope app for iPhone and iPad


4.6 ( 8576 ratings )
Business Utilities
Developer: Tegsoft
Free
Current version: 2.1, last update: 1 year ago
First release : 16 Dec 2018
App size: 27.25 Mb

Tegsoft Telescope key features:

- Defining and managing all installed contact center systems
- Monitoring call traffic for all queues
- Monitoring Agents’ current status
- Reviewing Agent statistics: the total number of calls, the total number of incoming calls, the total number of outgoing calls, total login duration, total not-ready duration, total call handling duration, total talk duration
- Sending feedback to the Tegsoft developer team
- Changing agent status (New)